Operations Supervisor

Functions:

• Cooperate and provide direct assistance to the Manager in the daily tasks.
• Organize and control the operations facility during the shift.
• Monitor and identify operations department outages, technical problems and take immediate action in accordance with established company policies and procedures.
• Ensure compliance with rules and procedures related to operations facilities and implement newly introduced rules and procedures.
• To monitor and ensure that game presenters, shufflers and players are not involved in dishonest activities.
• To have an excellent knowledge of all games provided by the company and be able to apply and explain the strategies and rules applied in such games.

Requirements:

• Education: Technical or Higher.
• Languages - English Level B2.
• User level knowledge in Office (MS Office, electronic mail, etc.).
• Relationship Skills - Cooperation, ability to solve diverse situations and solve problems, ability to work with people from different cultures and points of view.
• Communication Skills - ability to communicate clearly and unambiguously about work-related issues, company policies and procedures, ability to teach, present and explain innovations, ability to persuade and motivate.
• Ability to react quickly to diverse situations, quickly understand the essence of problems and provide solutions.
• Ability to learn quickly and work independently.
• Detail-oriented personality with good organizational skills.
• Ability to work under pressure.
• Attention to detail and accuracy.